Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

40 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

8 REPLIES

Account Upload Space: Warning About Reaching Limit Despite No Visible Stored Files

Asked by jwustman 1 month ago Updated 1 month
2 REPLIES

Smart PDF Form: How to Encrypt Data or Delete It Immediately from Cloud Storage

Asked by HuLoopAdmin 1 month ago Updated 1 month
3 REPLIES

Nomination Form: 'Nominations have closed' message appears for Seconder despite form being live

Asked by Southport_SLSC 1 month ago Updated 1 month
1 REPLIES

Submit Button: Disappears When Selecting Product with Venmo Payment Enabled

Asked by wetlandsbrewery 1 month ago Updated 1 month
1 REPLIES

Billing Issue: How to Stop Unrecognized Recurrent Charge on Card

Asked by Winston Sitarz 1 month ago Updated 1 month
5 REPLIES

Form Access Issue: Users Receiving Form Unavailable Message

Asked by Jordan Howe 1 month ago Updated 1 month
4 REPLIES

How to Find a User's Submission Across All Forms for Data Deletion Request

Asked by webtools@heart.org 1 month ago Updated 1 month
3 REPLIES

It says this: "special pricing property in "Quantity" overwrites main product price.

Asked by oxygenforthesoul1 1 month ago Updated 1 month
1 REPLIES

Accidentally created account with wrong email

Asked by Elise 1 month ago Updated 1 month
3 REPLIES

Issue with Zapier MCP Server and WhatsApp Integration on Jotform

Asked by corporativosinapsis 1 month ago Updated 1 month