Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

50 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

7 REPLIES

Chatbot Voice Interaction: Enable AI to Read Questions and Fill Answers by Voice

Asked by Stacey_Altieri 2 weeks ago Updated 3 minutes
1 REPLIES

Phone Verification: SMS Not Received

Asked by SinfulPleasures 2 hours ago Updated 22 minutes
7 REPLIES

Form Submissions: Backdated entries appearing after missing notifications

Asked by Spectrumotion 5 hours ago Updated 25 minutes
1 REPLIES

Enterprise Plan: How to Permanently Disable AI Features and Prevent Staff from Re-enabling Them

Asked by Roger 2 hours ago Updated 31 minutes
1 REPLIES

PDF Editor: Updated form changes not reflected in downloaded PDFs

Asked by market725 2 hours ago Updated 33 minutes
3 REPLIES

sharing tables

Asked by americanagcompany 1 hour ago Updated 44 minutes
1 REPLIES

How can I send a form to a third party who has the database of email addresses and then have responses come back to my personal email?

Asked by afbrown8000 1 hour ago Updated 50 minutes
2 REPLIES

Customer Support: Need Human Assistance for Setup

Asked by Noah Daniels 2 hours ago Updated 1 hour
9 REPLIES

"Invalid Task Complete Request Duplicate workflow task complete request." error on workflow

Asked by Kingsbury_HR 6 hours ago Updated 1 hour
3 REPLIES

HubSpot Integration: Contacts not created in Deals despite Create/Update Contact action

Asked by Todd_Kohout 3 hours ago Updated 1 hour