Customer Service Forms

543 Templates

Information Request Form

An Information Request Form is a versatile form template designed to facilitate the process of requesting specific information from individuals, organizations, or businesses.

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Flight Reservation Form

Gather passenger information with an online Flight Reservation Form. Free to customize and embed in your website. Great for airlines or travel agencies.

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Support Satisfaction Survey

A support satisfaction survey is used by companies to collect feedback about their customer support services.

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Vehicle Registration Form

A vehicle registration form is the official form that vehicle owners must fill out before registering a motor vehicle. No coding!

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Product Customer Feedback Form 

A Product Customer Feedback Survey is a customer feedback survey that allows clients to review a company's products and services.

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New Product Survey

A new product survey is a tool used by businesses to collect customer feedback about a new product.

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Hairdressers Appointment Request Form

Promote your services and get more customers appointments easily through this hairdresser appointment form. This hair salon form collects contact information and your clients can select service required, stylist, date, time.

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Rail Ticket Booking Form

An online rail ticket booking form is used to manage reservations and process bookings of train tickets through a train company’s website.

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Client Call Log

A client call log is a log of information about a client and the client’s interactions with an organization.

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Customer Service Satisfaction Survey

Now it is easy to learn how your customers are satisfied with your service thanks to this Customer Service Satisfaction Survey. No code required!

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Employee Peer Review Template

An Employee Peer Review Template is a form template designed to facilitate the evaluation of coworkers' performance and behavior in the workplace.

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Customer Review Form

A Customer Review Form is a form template designed to collect feedback from customers who have availed of a company's services or products.

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Daily Vehicle Inspection Report

Daily vehicle inspection reports are often given to the maintenance staff of a company, company-owned vehicle, or a private vehicle by the manager or supervisor of the company. Use this form without coding!

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Product Registration

A Product Registration Form is a form template designed to facilitate the registration of purchased products by consumers with the manufacturer or seller.

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FAQ Template

An FAQ (Frequently Asked Questions) Template is a structured document or form designed to collect, organize, and present common questions and their answers related to a specific topic, product, service, or organization.

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Warranty Claim Form

A warranty claim form is a document used by consumers to file a warranty complaint for a product or appliance.

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Image Advertisement Form

An image advertisement form to make it much easier to get image ad requests online quickly.

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Hotel Check In Form

Hotel Check-In Form allows hotels to log the client's check-in and check-out dates with basic personal information.

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Customer Complaint Form Template

A customer complaint form is a questionnaire that is used to gather details about a customer’s complaint against a certain situation.

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Standard And Technical Work Log Templates

Here is a useful template for troubleshooting logs, standard and technical work logs.

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Detailed Service Request

Here's a service request form that you could use to schedule an appointment with details about something that needs service or serviced such as getting your hair done or a car fixed.

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Call Details Record Form

Gathering sales call logs has never been so easy with an online sales call form! With using this template, you can easily track sales call form submissions, export, or print them if it is needed. So, If you searching for a very simple call log form template, just give this sale call log template a try!

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Hotel Evaluation Form

A hotel evaluation form is used by clients to review their hotel stay and provide feedback. This form is a valuable tool for your business. Get this form today and start improving your hotel business.

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Customer Visit Report Template

A Customer Visit Report Template is a report containing data collected by a sales representative on visited customers.

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About Customer Service Forms

You might register new patients, give discounts to customers, collect feedback from the users or need any form to reach your customers. You can browse the customer service form templates of Jotform that best meet your needs and preferences.

Frequently Asked Questions

1. What is a customer service form?

A customer service form is an online tool used by businesses to collect inquiries, feedback, complaints, or service requests from customers in a structured and organized manner.

2. Why are customer service forms important for businesses?

They help centralize customer communications, ensure timely responses, and provide valuable insights for improving products and services.

3. What information should be included in a customer service form?

Typical fields include customer contact details, type of inquiry, detailed description, urgency level, and any supporting documents or screenshots.

4. Are there different types of customer service forms?

Yes, common types include feedback forms, complaint forms, service request forms, support ticket forms, and satisfaction surveys, each tailored to specific support scenarios.

5. Who should use customer service forms?

Any organization or department that interacts with customers—such as support teams, help desks, or service providers—can benefit from using these forms.

6. How do customer service forms improve response times?

By automating notifications and routing requests to the right team members, these forms help ensure that customer issues are addressed quickly and efficiently.

7. Is customer data collected through these forms secure?

Yes, Jotform uses secure data storage and offers privacy features to protect customer information, complying with industry standards and regulations.

8. Can customer service forms be integrated with other business tools?

Absolutely. Jotform allows integration with CRM systems, help desk software, email platforms, and more to streamline support workflows and data management.