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At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

17 REPLIES

Auto-populate Prize Name from Registration Number in Form

Asked by mumangalagangothri 1 month ago Updated 1 month
4 REPLIES

HIPAA Compliance: Request for Email to Send BitSight Vendor Risk Management Invitation

Asked by Justin Labadie 1 month ago Updated 1 month
3 REPLIES

Form Disabled: Incorrectly Flagged for Collecting Login Information Instead of Access Code

Asked by Leo Brown 1 month ago Updated 1 month
1 REPLIES

Cash App Submit Option: Not Displaying Information on Phones

Asked by eldjohnedwards 1 month ago Updated 1 month
1 REPLIES

Form Management: How to Unpublish a Form to Stop Receiving Submissions

Asked by gina 1 month ago Updated 1 month
1 REPLIES

Conditional Logic: Adding Duplicate Fields for Additional Tool Information

Asked by KarinLaFramboise 1 month ago Updated 1 month
1 REPLIES

I need to change the name of the "from" person on autoresponse emails for submissions

Asked by FLBALLET 1 month ago Updated 1 month
1 REPLIES

Autoresponse Emails: Incorrect Name Displayed on Client Receipts

Asked by FLBALLET 1 month ago Updated 1 month
1 REPLIES

Payment Issue: Unable to Process Payment

Asked by Tyrell Taylor 1 month ago Updated 1 month
4 REPLIES

Authenticator Code Not Working

Asked by Chante Da Silva 1 month ago Updated 1 month