Help Center | Jotform

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At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

7 REPLIES

Labelless Widget: How to Change Placeholder Text Color with CSS

Asked by Melise_Gerber 5 days ago Updated 5 days
1 REPLIES

Student Name Field: Error Correction Request for Banquet Form

Asked by Gilbert Chiquito 5 days ago Updated 5 days
1 REPLIES

AI Agent Presentations: Export as Video Fails

Asked by GainStreet 5 days ago Updated 5 days
20 REPLIES

Embedded Form: Error Page Shows Instead of Thank You Page After Submission

Asked by DanSCL 1 month ago Updated 5 days
2 REPLIES

Form Submission: Request for Custom Auto-Deletion Scheduling by Specific Date and Time

Asked by herbanchef 5 days ago Updated 5 days
1 REPLIES

User that is not receiving confirmation

Asked by marie-josee.doe 5 days ago Updated 5 days
7 REPLIES

Request to disable AI and Copilot features

Asked by amandalenee 2 weeks ago Updated 5 days
17 REPLIES

Webhook to HubSpot: Unable to Re-authenticate Connection

Asked by digital_forms 5 days ago Updated 5 days
3 REPLIES

Product List: Allow Multiple Orders of Same Item with Different Sizes

Asked by upliftcreativecenter 5 days ago Updated 5 days
1 REPLIES

When I click "forgot password" it doesnt send anything to my email. Please help to make sure I can create one account.

Asked by Zayna Langlehy 5 days ago Updated 5 days