After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
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122 Comments:
2 days ago
I am trying to contact a human as we have been charged a yearly subscription today
Please advise how can i speak with a real person as your AI is not able to help.
5 days ago
Please refund the $408 that you charged without my permission. Please provide next steps for the refund process.
5 days ago
I do not want to continue with the paid Jotform subscription. Can the $408.00 charged to my credit card be credited?
Thank you,
Tracy Olsen
6 days ago
Please cancel my account. It was automatically renewed on October 31 for $234. We've had a change of leadership in the organization and didn't realize this would happen without notification. Please let me know when we can expect a refund and cancellation for a produce we won't use.
9 days ago
Please cancel our subscription and reimburse the $408 yearly fee (that was not agreed to). Please.
11 days ago
Cancel as I did not ask for auto subscription and $460 AUD has come out of my account when I no longer use Jotform. I would like a refund asap please
16 days ago
اريد استرجاع أموالي
19 days ago
Please cancel my subscription. The marketing indicatting that Jotform interface to Breezechms but we found that is not true without buying Zapier as well and we can't afford both. Thanks so much and let me know what to do to request a refund.
19 days ago
Cancel please my child did this
20 days ago
i cant cancel my siilver plan and turn it to free. Please, change it because i cant continue paying
22 days ago
ho già inviato il giorno 15 una email per la richiesta dell'ultimo abbonmneto ed ho selezionato il piano starter free - quale altra procedura devo seguire pe3r richiedere il rimbborso?
23 days ago
Money was just taken from my account today. I don’t want another term of Jotform. Can I get refunded and cancelled
24 days ago
I only subscribed for 1 month. I didn't know it renewaled automatically. It was so awful!! Would you cancel my subscription and refund for 3 months. Please cancel my subscription and process a refund for this payment.
Charge date: 10/15, 9/15, 8/15
Amount: $39 USD * 3 months =$117
26 days ago
Cancel my subscriptions immediately
27 days ago
Quiero dar de baja la suscripcion, que acabo de dar de alta apenas hace unos minutos,
29 days ago
Kindly cancel my yearly subscription. i am seeing my card has been charged twice .i dint subscribe for a year i only subscribed for a month ., please cancel and refund my money back to the card. Thank you
32 days ago
I cancelled my subscription yesterday, I received an email that I was charged for this month. Can you please cancel my subscription starting with this month Thank you!
59 days ago
환불해주세요.
66 days ago
Please cancel
67 days ago
I would like to downgrade my subscription from bronze to starter before the next billion cycle in 9/12. I can not successfully locate the billing info page and am prompted each time I select downgrade to go to the app, which I am on.
I’d like to have this resolved.
Please let me know next steps. And for future customers this shouldn’t be such a task - it feels very complicated and scammy.
Thank you
Sara
71 days ago
I have tried to downgrade my account and cancel my subscription, the website is telling me to complete through the app but there is no option for this. The AI chat generated a button to direct me but again this didn’t work. How can I cancel my subscription???
80 days ago
I requested a refund and it was granted within a week.
84 days ago
I have requested a refund within the Guaranteed 30 period. How long before I get my refund. Am not using the platform. I need my refund
152 days ago
I'm already sign another contract Soo you may terminate my contract
171 days ago
It says I must cancel my subscription in the Mobile app. When I go to the mobile app I'm unable to cancel. Please help