Una richiesta di rimborso

ho già inviato il giorno 15 una email per la richiesta dell'ultimo abbonmneto ed ho selezionato il piano starter free - quale altra procedura devo seguire pe3r richiedere il rimbborso?

Hi Stefano,

Thanks for reaching out to us for help. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I noted that you've already tried to cancel your Silver yearly subscription at your end. To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

Let us know if there’s anything else we can help you with.