After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
Send Comment:
105 Comments:
21 days ago
환불해주세요.
28 days ago
Please cancel
29 days ago
I would like to downgrade my subscription from bronze to starter before the next billion cycle in 9/12. I can not successfully locate the billing info page and am prompted each time I select downgrade to go to the app, which I am on.
I’d like to have this resolved.
Please let me know next steps. And for future customers this shouldn’t be such a task - it feels very complicated and scammy.
Thank you
Sara
33 days ago
I have tried to downgrade my account and cancel my subscription, the website is telling me to complete through the app but there is no option for this. The AI chat generated a button to direct me but again this didn’t work. How can I cancel my subscription???
42 days ago
I requested a refund and it was granted within a week.
46 days ago
I have requested a refund within the Guaranteed 30 period. How long before I get my refund. Am not using the platform. I need my refund
114 days ago
I'm already sign another contract Soo you may terminate my contract
133 days ago
It says I must cancel my subscription in the Mobile app. When I go to the mobile app I'm unable to cancel. Please help
147 days ago
I thought I already canceled subscription a couple of months ago but I’m still being charged, I would like a refund and cancel subscription please
149 days ago
Please cancel my account. Please cancel my subscription. Please delete my account. Please delete my subscription. Please dissolve our affiliation entirely.
154 days ago
Cancel my subscription immediately. I'd like a refund because users were not able to submit a form even though I should have had a 1000 entries.
Thank you kindly!
176 days ago
We would like to cancel our account and receive a refund for lack of support and consistent issues with the forms.
187 days ago
Please help cancel Jot form,
closing company
refund $364.40
update email :jamesbohdy@gmail.c0m
188 days ago
I am trying to cancel my subscription but the "billing" button does not appear on my Account screen.
192 days ago
I want to get refund, I was not expecting a new billing for the second month
199 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
Hidden fact that pricing is in USD - very sneaky!
207 days ago
Need to cancel my subscription
210 days ago
Please confirm my account is closed - thank you !
223 days ago
I want to cancel my subscription. I just paid for this today, and it is not what I expected.
Invoice
224 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
225 days ago
Cancel and I need my refund for all those months.
225 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
225 days ago
Can you please assist me. I am having trouble canceling and sent an email last month about the same thing. I haven’t used the service for the last two months and got charged again today.
226 days ago
cancel
232 days ago
I need to cancel my subscription. I canceled online but apparently it's not the same because I'm still being charged. Cancel all subscriptions linked to our email.