After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
Send Comment:
115 Comments:
1 days ago
Please cancel my subscription. The marketing indicatting that Jotform interface to Breezechms but we found that is not true without buying Zapier as well and we can't afford both. Thanks so much and let me know what to do to request a refund.
1 days ago
Cancel please my child did this
2 days ago
i cant cancel my siilver plan and turn it to free. Please, change it because i cant continue paying
4 days ago
ho già inviato il giorno 15 una email per la richiesta dell'ultimo abbonmneto ed ho selezionato il piano starter free - quale altra procedura devo seguire pe3r richiedere il rimbborso?
5 days ago
Money was just taken from my account today. I don’t want another term of Jotform. Can I get refunded and cancelled
6 days ago
I only subscribed for 1 month. I didn't know it renewaled automatically. It was so awful!! Would you cancel my subscription and refund for 3 months. Please cancel my subscription and process a refund for this payment.
Charge date: 10/15, 9/15, 8/15
Amount: $39 USD * 3 months =$117
8 days ago
Cancel my subscriptions immediately
9 days ago
Quiero dar de baja la suscripcion, que acabo de dar de alta apenas hace unos minutos,
11 days ago
Kindly cancel my yearly subscription. i am seeing my card has been charged twice .i dint subscribe for a year i only subscribed for a month ., please cancel and refund my money back to the card. Thank you
14 days ago
I cancelled my subscription yesterday, I received an email that I was charged for this month. Can you please cancel my subscription starting with this month Thank you!
41 days ago
환불해주세요.
48 days ago
Please cancel
49 days ago
I would like to downgrade my subscription from bronze to starter before the next billion cycle in 9/12. I can not successfully locate the billing info page and am prompted each time I select downgrade to go to the app, which I am on.
I’d like to have this resolved.
Please let me know next steps. And for future customers this shouldn’t be such a task - it feels very complicated and scammy.
Thank you
Sara
53 days ago
I have tried to downgrade my account and cancel my subscription, the website is telling me to complete through the app but there is no option for this. The AI chat generated a button to direct me but again this didn’t work. How can I cancel my subscription???
62 days ago
I requested a refund and it was granted within a week.
66 days ago
I have requested a refund within the Guaranteed 30 period. How long before I get my refund. Am not using the platform. I need my refund
134 days ago
I'm already sign another contract Soo you may terminate my contract
153 days ago
It says I must cancel my subscription in the Mobile app. When I go to the mobile app I'm unable to cancel. Please help
167 days ago
I thought I already canceled subscription a couple of months ago but I’m still being charged, I would like a refund and cancel subscription please
169 days ago
Please cancel my account. Please cancel my subscription. Please delete my account. Please delete my subscription. Please dissolve our affiliation entirely.
175 days ago
Cancel my subscription immediately. I'd like a refund because users were not able to submit a form even though I should have had a 1000 entries.
Thank you kindly!
196 days ago
We would like to cancel our account and receive a refund for lack of support and consistent issues with the forms.
207 days ago
Please help cancel Jot form,
closing company
refund $364.40
update email :jamesbohdy@gmail.c0m
208 days ago
I am trying to cancel my subscription but the "billing" button does not appear on my Account screen.
212 days ago
I want to get refund, I was not expecting a new billing for the second month