Help Center | Jotform

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At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

12 REPLIES

Form Copilot AI broke Authorize.Net integration and deleted Client Key

Asked by MMenachem 1 week ago Updated 1 day
10 REPLIES

Web Accessibility: Discrepancies Between Jotform's Check and External Tools Like WAVE

Asked by headquartersbranchcanva 3 weeks ago Updated 1 day
3 REPLIES

Form Conditions: Creating Dynamic Event Registration with Additional Attendee Fields

Asked by CraigL61 1 day ago Updated 1 day
1 REPLIES

AI Chatbot: Not responding despite extensive knowledge base

Asked by eraxtyle 1 day ago Updated 1 day
1 REPLIES

Barcode Reader Widget: Unable to scan barcode and integrate with Excel sheets

Asked by Paul Jamieson 1 day ago Updated 1 day
1 REPLIES

Feature Availability: Request to Release Microsoft Entra ID SSO feature to Regular type of account

Asked by Butler County REC 1 day ago Updated 1 day
3 REPLIES

Form won't open in builder using Chrome

Asked by info_Team_info0 4 days ago Updated 1 day
1 REPLIES

Form Templates: Co-workers can only copy but not edit shared templates

Asked by Deborah Allen 1 day ago Updated 1 day
3 REPLIES

Photo Upload Widget: Camera Access Required for Entire Form Prevents Submission

Asked by MMCCResponse 2 days ago Updated 1 day
3 REPLIES

PDF Editor: Tabs label changed automatically when cloning forms

Asked by Escava_Eddie 1 day ago Updated 1 day