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eraxtyleI have the same issue as Pankaj
It seems It does not provide the minimal results expected, my ai chatbot does not answers anything, lots of knowledge created, but when asked, it blanks. I do not want to go to Pankaj process, simply i will get back to this service in 6 months, hopefully it will be resolve then
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Kris JotForm SupportHi Alexis,
Thanks for reaching out to Jotform Support. You can reach us on this support ticket for follow-ups about the same experience with the AI Agent. But can you share a bit of information what's happening to your AI Agent? Also, is this the AI Agent you're working on, or is this happening? Or is this happening to multiple AI Agents?
After we hear back from you, we’ll know what’s going on and how to help.
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DDavidI'm experiencing the exact same issue.
I've tried the following: I've configured the agent in Jotform where it works correctly, but when using the WordPress plugin, linking my account, and selecting the agent configured in Jotform, it doesn't respond to questions. It's as if it doesn't have the knowledge base as context.
If I link my account in WordPress and configure the agent from scratch there, without selecting an existing agent from Jotform and adding its knowledge base, the agent works. In any case, with the same configuration, the agent created in Jotform doesn't behave the same as the one created in WordPress; the one created in Jotform works more appropriately.
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Kris JotForm Support
Hi David,
I’ve gone ahead and opened a separate thread to help you with the AI Agent issue. Someone from our Support Team will help you out with it here.