Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

30 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

1 REPLIES

PDF Editor: Items not subtotaling correctly in emailed PDF version

Asked by LuckyGoatCoffeeCo 4 days ago Updated 4 days
1 REPLIES

Account Access and Payment Assistance After Program Director Departure

Asked by Kerry Haupert 4 days ago Updated 4 days
2 REPLIES

Form Settings: Unable to Re-enable Previously Disabled Forms

Asked by PSIFF 4 days ago Updated 4 days
1 REPLIES

Plan and Storage: Questions about limits and options

Asked by Mayra Olivarez 4 days ago Updated 4 days
5 REPLIES

open-ended questions not appearing in report

Asked by jhanses 3 weeks ago Updated 4 days
3 REPLIES

incorrectly named URL is user facing

Asked by OAC_RiffeGallery 4 days ago Updated 4 days
1 REPLIES

Product Security Assessment: Request for Support and Evaluation Assistance

Asked by Sameer Patil 4 days ago Updated 4 days
1 REPLIES

Date picker element setting today's date using Update/calculate field condition

Asked by MILA_Miami 4 days ago Updated 4 days
1 REPLIES

Account Access and Contact Information Update: How to Receive Invoices and Manage Subscription

Asked by Chloe 4 days ago Updated 4 days
1 REPLIES

Form Submission: Error code appearing with multiple users accessing

Asked by Ali Duvall 4 days ago Updated 4 days