Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

30 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

1 REPLIES

Email Notifications: Replies go to Reply-To address instead of sender's email

Asked by Bruce Osgood 3 days ago Updated 3 days
3 REPLIES

New Contact

Asked by Tal Shayo 3 days ago Updated 3 days
10 REPLIES

Payout Issue: Not Receiving Payments from Modest Mama Registration

Asked by glowgirlemp 4 days ago Updated 3 days
1 REPLIES

Workflow Setup: Converting Approved Job Estimate to Active Job with Employee Access and Daily Form Submission

Asked by karlcbx 3 days ago Updated 3 days
2 REPLIES

Pricing Inquiry: Discount Availability for Non-Profit Organizations

Asked by northerngrandtemple 3 days ago Updated 3 days
3 REPLIES

Visual Reports: Column data charts no longer allow shortening to lengthen question text

Asked by AcademyCME 4 days ago Updated 3 days
1 REPLIES

Account Billing: How to Download a Copy of Your Latest Invoice

Asked by JaxWBC 3 days ago Updated 3 days
10 REPLIES

Shipping Setup: Enable Shipping Charges Only When Selected by User

Asked by mouzin 4 days ago Updated 4 days
13 REPLIES

Uploaded Pictures in Notification Emails: Access Denied or Login Prompt After Recent Changes

Asked by AmericanBread 1 month ago Updated 4 days
18 REPLIES

Reusable Dropdown Widget: Appears disabled and unclickable in form despite being set to Public

Asked by FRANCISCO MANRUBIA TORRA 2 weeks ago Updated 4 days