退会希望

貴サービスを退会したいのですが、方法が見つかりませんでした。どのようにすれば良いですか？

Hi Beni,

Thanks for reaching out to Jotform Support. Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked, and you currently have a Starter or Free account. Do you want to delete your account? Let me show you how to do it:

1. On your Account Settings, scroll down and click on Delete My Account.

2. Now, in the pop-up warning window, click on Yes, Delete.

3. Then, enter your account password and click on Verify. That's it.

Let us know if you need any other help.

Dear Mary

Thank you for the detailed explanation.

I’ll try it.

thank you

Beni.