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latour07272025年4月3日 10:05に質問
こんばんわ。
プラン内容について質問があります。
現在、無料のスターターを契約しておりますが、
ネイルパーツや美容用品の販売を考えております。
「月ごとのお支払いフォーム数」と言うのは、このフォームを通した注文件数の事でしょうか?
スターターはこの月ごとのお支払いフォーム数が10件となっておりますが、
ひと月の注文件数が10件を超えた場合は、11件目のお客様から自動的に注文が出来なくなるという事でしょうか?
それともう一つですが、
月ごとのサインドキュメント数
こちらは何のことでしょうか?
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Shaira Jotform Support2025年4月3日 12:24に返信
Hi latour0727,
Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Yes, in Jotform's free Starter plan, the '10 monthly payment submissions' limit refers to the total number of successful payment transactions processed through your forms each month. If you exceed this limit, your forms with payment integrations will be disabled for the rest of the month. This means that the 11th customer and beyond will not be able to place an order until the monthly limit resets at the start of the next billing cycle.
To avoid this limitation, you can consider upgrading to a paid plan, such as the Bronze plan, which allows up to 100 payment submissions per month.
About the Number of Signed Documents per month, it refers to the total number of documents that can be submitted with Jotform Sign within a month. This applies to forms that require electronic signatures using Jotform's built-in e-signature feature.
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