PayPal is one of the most popular payment processors commonly used with online forms. A PayPal payment form allows you to sell products, sell subscriptions, collect donations, and accept a custom payment amount.
To create a PayPal payment form
- In the Form Builder, select Add Form Element in the upper-left corner.
- In Form Elements, go to Payments at the top.
- Search and choose your desired PayPal integration.
Note
Submissions on forms with PayPal Personal integration are initially considered Incomplete Payment entries. Jotform uses the IPN message to determine whether a submission’s payment is successful or not. To learn more, see PayPal Incomplete Payments.
- In the settings panel on the right, connect your PayPal account or enter your PayPal account email.
- Choose the Payment Type. See Order Form Types for more information.
- Configure the rest of the settings, then select Continue at the bottom.
Additional Gateway Settings
Select Additional Gateway Settings in the payment settings panel to see advanced options.
Here are the available options:
- Users Can Select Multiple Products — Turn on to allow users to select multiple products on your form.
- Show Total Price on the Form — Turn on to show the total on the form.
- Sandbox Mode — Enable to switch to a self-contained, virtual PayPal environment for testing.
- Authorization Only — Allows you to collect orders and charge customers at a later date. See How to Enable Payment Authorization to learn more.
- Require Shipment Address — Turn on if you’ll be shipping products or need the user’s address for other purposes.
- Checkout Language — Choose the language to be used on your checkout page.
- IPN Relay URL — Enter the provided URL if you use PayPal with another provider needing IPN messages.
- Pending Payment Email — Allows you to email customers who fail to submit their payments on time. For more information, see How to Set Up Incomplete Payment Notification Email.
- Clickable Image Preview — Turn to open product images in a lightbox.
- Use Decimals — Turn off if you don’t want to use decimals.
- Decimal Separator — Choose your desired decimal separator.
- Redirected PayPal Page Style — For custom payment pages. See PayPal’s Custom Payment Pages to learn more.
- Checkout Logo — Replace your email address or merchant ID with a custom logo on the checkout page.
- Checkout Cart Color — Choose a border color for the selected product items on the checkout page.
See also:
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119 Comments:
354 days ago
When there are custom fields and you are using PayPal business, will the custom field information be sent to PayPal as well?
More than a year ago
How do I take PayPal off the form?
More than a year ago
Trying to add PayPal personal to my form - it’s saying can only have 1 payment method but I don’t have any - what am I doing wrong please?
More than a year ago
I setup the integration, and the money is going to PayPal on Submit of the Survey, but the data isn't going anywhere on Submit.
More than a year ago
Hello,
To whom it may concern, I'm trying to verify that my transactions are going through to paypal. So far my form has generate 5 payments to my paypal however I don't show any funds in my account. Is there a delay? Any help will be appreciated.
Thanks,
Ryan Goheen
More than a year ago
I need to set up a donation form with multiple products. Some will be a one time donation and others will be a monthly subscription or annual subscription. How can we set up this for paypal?
More than a year ago
I set up the integration, but I listed it as a Personal PayPal instead of Business PayPal. Will that matter and, if so, how do I change it? I tried, but it wouldn’t let me back in.
More than a year ago
can i include cashapp to my payment option form?
More than a year ago
When I added the Paypal Checkout widget, the Submit button went away. When you complete a form and checkout via paypal, does the form data get submitted to the email, etc. just as it does when the Submit button is used? Thank you.
More than a year ago
Can you use the PayPal Checkout with only a linked personal Paypal account? Or do you have to have a business account?
More than a year ago
I'm new to PayPal just need the basic sign up form for a non working disabled person
More than a year ago
I've tested several times and I keep getting a "Security Error" message. The form is also defaulting to a PayPal Pro and not allowing me to do a regular PayPal account. Please advise.
More than a year ago
I am not able to select any payment button (Paypal, Square, anything). Why is this?
More than a year ago
ORDER ID is missing from the form submission.
ORDER ID is missing!
I DO NOT UNDERSTAND WHY I AM GETTING THIS MESSAGE. EVERYTHING WAS WORKING FINE A FEW WEEKS AGO NOW I AM GETTING ERROR. I HAVE NOT MADE ANY CHANGES. THANK YOU.
More than a year ago
Student Registration Fee:
Registration Fee $ 75.00
Total $ 0.00
loading smart payment buttons..
More than a year ago
What does it mean when a payment says "client authentication failed?"
More than a year ago
User defined amount shows the word “free” if I don’t input a value. This is annoying as I don’t want it to show up because there are different values for different quantities. How to remove this?
More than a year ago
I have a payment submission. How do I collect?
More than a year ago
will a paypal button appear on form while in edit mode or after publishing ?
More than a year ago
I am facing some errors there.
More than a year ago
how can we separate the products on different pages?
More than a year ago
I am trying to set up a paypal form but am getting an error.
It says this intergration has not yet been configured. Please run the wizard for configurations.
what can I do to get this working.
More than a year ago
How much does jotform charges by using paypal, cause i got charged more than the total amout said
More than a year ago
I am creating a membership application form and testing in Sandbox mode using my own info. Using PayPal. When I hit SUBMIT it takes me to "Log in to your PayPal account" but has no option for them to just use their credit card thru PayPal with NO account. Your tutorial shows that there should be 2 options after submit - use their existing account or a one time use with credit card. Am I doing something wrong?
More than a year ago
I can't get the subscription buttons to work. Once I select subscription and review and submit form it just gets stuck on please wait...
It never redirects, submits, or anything.