échec d'envoi des formulaires

  • annieviens
    Demandé le 22 août 2024 à 17:35

    Bonjour,

    Je suis incapable d'envoyer des formulaires à mes clients, j'ai fait un test à moi-même et effectivement je ne l'ai pas reçu.

    Voici mes étapes:

    sélection du formulaire - option plus - assigner le formulaire - partage rapide

    Merci de m'aider

    Annie

  • Gian Jotform Support
    Répondu le 22 août 2024 à 19:55

    Hi annieviens,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can we have the URL of the form? We have a guide on Where to Find Your Form URL that you can check out. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.