When you post a question to our Support Forum, you get a reply via email. Users often reply straight from their emails and attach files, documents, or screenshots. However, our Support Forum doesn’t accept any of these email attachments, so to post them, please follow these steps:
- Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread in a new tab.
- Once you open your thread, scroll down until you see the Your Answer section.
- This is where you will reply. Click the Add Image button, as shown in the screenshot below:
- Next, paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.
- Finally, click the Post Answer button in the thread to send your reply, which includes the image.
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66 Comments:
44 days ago
Correto já fiz o procedimento com o print de tela.
70 days ago
When I click on 'View this threat' it shows 'Sorry, we couldn’t find that page' Now how could I send screenshots that could explain my problem?
110 days ago
see error message when trying to submit inquiry for enterprise pricing. I donya have another email to use. how shall I address this matter?
116 days ago
The process in this video does not apply if you are trying to restore a suspended account because you cannot get to your original thread in the support forum if you were locked out due to an account suspension. It tells you your account was suspended and keeps prompting you to log in, you get stuck in a loop.
117 days ago
my pc is saving screenshots as pdf's and I can't upload those
223 days ago
Can I resize image and then upload because the image size is too big and opens in full screen. I use image resize tool to change image resolution.
237 days ago
I would like to know that if it is possible or not
271 days ago
Not helpful people! Do NOT see Add Data option ANYWHERE.
288 days ago
Hi, I have been sending information in but we haven't got anywhere yet. I could do with some help, possibly a telephone conversation as I have no idea what to do and now our account has been downgraded and we need it sorted. Thanks
298 days ago
Hello... I have cloned a form and change the title but this not change when sharing the link. Also how can i get the logo picture to show on link. i have been able to do it before on others but its not showing now.
347 days ago
Dear team, I forgot my pasword to Access Encrypted Submissions
please send me antoher link
348 days ago
It's very easy to use the jotform , it's guiding and easy to follow
350 days ago
Suspended account
More than a year ago
Suspended? Locked out? Help!
More than a year ago
I receive an error from jotform when I open the shared link to attach the requested information. I'm not sure if its due to my account being locked, but whenever I receive an email response and click "view this thread" at the bottom I receive an error message saying" Whoops!
Unfortunately, the page you were looking for could not be found...
More than a year ago
I receive an error from jotform when I open the shared link.
More than a year ago
I cannot open this URL Page link in safari and google chrome...
More than a year ago
Form not loading. Cache was cleared incognito mode used and not loading.
More than a year ago
Someone sent me an email about a application for a rental near me. I didn't know how to use the app so I fudged much of it because I didn't know who sent it. I don't know if it worked because I didn't
More than a year ago
When I select view thread i get an error message saying it can't be found
More than a year ago
this is the account that we cant access
More than a year ago
Prezados não estou conseguindo acessar o Jotform e meu formulario informa que não foi encontrado ou desativado.
E eu não consigo acessar o suporte porque pede para fazer o login e não estou conseguindo acessar preciso de ajuda
More than a year ago
I have set up our Patient portal app and I was hoping to link the form under prescription request to flow directly into our EHR via updox which is a hub for our patients to send messages etc. without adding to my nurses workload to log into jotform to have to check the days rx request forms. Is it possible to link the secure form to the address so that it can be sent directly into our secure environment or are we stuck with it dead ending in the jotform inbox.
More than a year ago
I would like to know I'm not being scammed
More than a year ago
Good evening, Upon trying to log in it looks like my account was auto-suspended.
What's the problem?
Is it possible to have the account re-activated?
How can I re-activate my account?
Thank you,