Response Email Link: Page Not Found Error When Clicking

  • B
    BTC Rehoboth Beach - Lewes
    Asked on November 22, 2025 at 7:20 PM

    When I click on the link in my response email I get an error.

    Sorry, we couldn’t find that page

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists.

  • Profile Image
    Christine JotForm Support
    Replied on November 22, 2025 at 8:31 PM

    Hi BTC Rehoboth Beach - Lewes,

    Thanks for reaching out to Jotform Support. Are you referring to the edit link on the Notification Email of your Clone of Club Membership Registration Form? If yes, I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results: 
Response Email Link: Page Not Found Error When Clicking
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    If that’s not quite what you’re looking for, can you share a bit more info so I can help you better? You can also share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    Give it a try and let us know how it goes.