Problemas para acessar formulário

Mobile Offline
1

Message
não estou conseguindo acessar meu formulario

Platform
iOS

Appversion
2.12.26

Deviceinfo
User Device: Apple - iPhone - Handset - 18.0

Source
Report

App
Jotform

Hi Mateus,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand that you're unable to access the Form. I checked both the Forms in your account and I was able to access them successfully using a web browser. Can you confirm the following details below to help us get to the bottom of the behavior?

• Are you able to access the Form using a web browser?
• Can you take a screenshot of what’s happening and send it to us? We’ve got a quick guide on how to do that here.
• Can you send us the URL link to the Form?

Let's walk through the steps on how to locate the URL link together.

1. On the Form Builder page, click on the Publish tab on the orange navigation bar at the top. Then, click the Copy Link button.
   

Once we hear back from you, we'll be able to move forward with a solution.