Desactivar Captcha al enviar

  • estebancalisto
    Fecha de consulta 16 de abril de 2025, 18:17

    Hola con todos,


    Estoy usando mis formularios para organizar procesos internos , sin embargo es molesto que cada vez que envie un fomulario salga el mensaje Soy Humano y deba generar las acciones solicitadas, como puedo desactivar el hcaptcha


    Desactivar Captcha al enviar Image 1 Screenshot 20

    Jotform Thread 26259451 Screenshot
  • Gian Jotform Support
    Fecha de respuesta 16 de abril de 2025, 18:34

    Hi estebancalisto,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, if we receive multiple submissions to one network/IP address, then spam protection/reCaptcha will be triggered even if you did not add any Captcha widget to your form. To remove the captcha, your account needs to be whitelisted. However, this feature is only available for paid users. You may upgrade t a paid plan and get back to us so we can whitelist your account.

    Let us know if there’s anything else we can help you with.

  • estebancalisto
    Fecha de respuesta 16 de abril de 2025, 21:22

    Hi Gian,

    Thanks for your support.

    Perfect, it's clear to me. I was interested in knowing if it's possible to remove this before upgrading my account.



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