fallos en formulario inteligente

hola! cree un formulario inteligente donde las preguntas con opcion unica de respuesta tienen un valor numérico, al final del form añadi la seccion de calculo y puse para que sume los valores y en base a eso de una respueta personalizada pero da el perfil basico a todos

Hi Eliana,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, It appears you've set up single-choice questions with numeric values, but the calculation section isn't generating the custom responses you expected.

To resolve this issue, ensure that the conditional logic in your form is properly configured. It's important to set up conditions that correctly add the numeric values and generate personalized responses based on the total score. Additionally, make sure the Update/Calculate Field option is used to accurately sum the values from each question. Upon reviewing your form, it appears that some of the conditions have not been set up correctly, which may be causing the issue with the results.

Once you've done this, test your form to ensure the conditional logic is working as expected. If you continue to experience issues, review each condition to ensure they're set up correctly.

Let us know if you need further assistance.