Factura en euros

Hola,

Necesito mi factura en euros y no en dólares.

Gracias,

Hello publicos,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hello, I need my invoice in euros. You sent it to me in dollars.

Hello publicos,

This has been forwarded to our Billing Team. Once we hear back from them, we will circle back to this thread to let you know.

In the meantime, let us know if you need any other help.

Hello publicos,

I just heard back from our team and they confirmed that we can proceed with your request, however, you need to pay the amount in Euros, not converted from USD to Euros. If you’re okay with this, we will first need to refund your last payment. Once the refund is processed, you can then proceed to upgrade manually using the Euro payment option.

Please let us know how you’d like to proceed, and we’ll be happy to assist further.