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formudigitalFecha de consulta 5 de abril de 2025, 9:59
La fecha seleccionada para el vencimiento de una tarea de modifica a una diferente al guardar la tarea, es necesario actualizar la página para que cargue la fecha correcta. En el ejemplo de la imagen se cargó fecha 11 de abril, pero muestra 4 nov 2025, hasta que actualice la página.
Como podría resolver este problema?
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John Jotform SupportFecha de respuesta 5 de abril de 2025, 11:01
Hi formudigital,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand that you're experiencing an issue with the due date of a task being modified to a different date when saving the task in Jotform Boards. This could be caused by caching issues or incorrect time zone settings. To address this issue, I recommend the following steps:
- Check time zone settings: Verify that your time zone is correctly set in the account settings. If the time zone is correct, it may cause date discrepancies when saving tasks.
- Clear cache and refresh: Clear your browser's cache and cookies and try a different browser to see if the issue persists.
- Verify Date Field formatting: Check if the Date Field format is consistent across both the form and the board. Ensure that the due date field is not being modified by any conditional logic.
Additionally, you can manage and adjust the date-related settings by editing the form that feeds into the board. Let me show you how:
- In the Form Builder of the form associated with your Jotform Board, click on the Date Picker field.
- Click the Gear icon next to the Date Picker field.
- In the menu that opens up on the right, under the Options tab, select the DD-MM-YYYY under the Date Format section.
Check out the results below:
I have Cleared your Form Cache on my end to refresh your forms and as a precaution. You can also clear the browser's cache and cookies. Can you give it a try and let us know how it goes? If the same thing happens again, we'll investigate more to see if we can figure out what's going on.
Once we hear back from you, we'll be able to move forward with a solution.
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