Ayuda configuración WhatsApp Business para Agente IA

  • WCAlmada
    Fecha de consulta 1 de abril de 2025, 19:54

    Buenas noches. He visto el tutorial para dar de alta un Agente IA.

    Lo logré perfecto creando uno para mi website https://www.creditoagil.com.ar

    Muy contento con el resultado!

    Ahora estoy intentando crear uno nuevo para WhatsApp https://wa.me/15557170858 pero no me está funcionando. Creo estar configurando todo, pero al abrir la url del Agente IA deseado no funciona.

    Calculo me faltan modificaciones en WhatsApp Business.

    Nota: el número WhatsApp es un provisto por WhatsApp Business.

  • Mahmoud Jotform Support
    Fecha de respuesta 2 de abril de 2025, 8:15

    Hi WCAlmada, 

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, did you encounter any error message when trying to connect your WhatsApp Business to the AI Agent? Do note that when connecting your WhatsApp business account to your AI Agent, you will need to have a WhatsApp business account that is connected to your Facebook account for you to be able to successfully connect to your AI Agent. You can also check out this guide on How to Create WhatsApp Chatbot with AI Agents.

    Also, you can try to test it using another number. You can check this guide about Connecting multiple WhatsApp numbers to your Facebook Page.

    Give it a try and let us know how it goes.

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