CANCELACION Y REEMBOLSO

  • hpaescuela
    Fecha de consulta 24 de marzo de 2025, 10:25

    Hola buen dia, acabo de solicitar la cancelacion de mi cuenta y solicito el reembolso, ya que lo adquiri con una cuenta equivocada. Solicito se pueda hacer de forma inmediata para adquirirlo con mi otra cuenta, gracias.

  • Reban Jotform Support
    Fecha de respuesta 24 de marzo de 2025, 11:17

    Hi hpaescuela,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you can fill out our Refund Request form. And our relevant team will email you once they've approved your request.

    Let us know if you need any more help.

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