Form over quota, the form has exceeded its allocated quota.

  • sarahmunari
    Gefragt am 12. April 2025 um 06:17

    Hallo,

    es wurde uns mitgeteilt, dass der Datenspeicher voll ist. Wir haben daher alle Anhänge manuell gelöscht und den Cache des Formular geleert. Dennoch wird uns weiterhin der Hinweis "Form over quota. This form has exceeded its allocated quota." angezeigt.

    Können Sie uns zeitnah helfen?

    Herzliche Grüße Sarah

    Jotform Thread 26131983 Screenshot
  • Dayron Jotform Support
    Geantwortet am 12. April 2025 um 07:08

    Hi Sarah,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ve gone ahead and checked your account, and we’ve manually recalculated your limits. Everything should be fine now.

    Let us know if you have any other questions.

  • sarahmunari
    Geantwortet am 12. April 2025 um 07:18

    Hi Dayron,

    perfect, thank you very much!

    Best regards Sarah

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