Account Settings: Unable to Update Username

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    LTIMindtree
    Asked on April 23, 2026 at 2:49 PM
    Its not letting me update the username
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    Lesther Support Team Lead
    Replied on April 23, 2026 at 2:52 PM

    Hi LTIMindtree,

    Thanks for reaching out to Jotform Support. Are you getting an error when you update your username? To help us get the full picture, can you send a screenshot or a recording? Loom is great for recordings, or you can upload to Google Drive or Dropbox and give us the link. Or you can follow our guide on How to Post Screenshots to Our Help Center for a screenshot.

    After we hear back from you, we’ll know what’s going on and how to help.

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