Need to update my URL SLUG

Need to update my URL SLUG

https://form.jotform.com/LTIMindtree

to https://form.jotform.com/LTM

tried updating in the setting it has reflected over the weekend as well

Hi LTIMindtree,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Here’s how to update your custom URL slug:

1. Go to your Workspace page and click on your Avatar/Profile Image in the top-right corner.

2. Select Settings, then click on Account in the left menu.

3. Click Edit in the Custom URL Slug section, enter the new slug, and then click Save.

4. Confirm the change by clicking Yes, Continue in the confirmation window.

Note: Changing the slug updates your custom URLs, and the old custom URL will no longer be valid. The original form URL still works regardless of slug changes.

If you want to fully customize your URL, that is available with Jotform Enterprise.

Give it a try and let us know how it goes.

tired and it hasnt updated

Hi LTIMindtree,

I don’t know this information and our support team will handle your request.

Please check whether the custom URL slug was saved in Account Settings and then try logging out and back in to refresh the account view.

If it still does not reflect, once we hear back from you, we'll be able to move forward with a solution.

Reach out again if you need any other help.

Hi LTIMindtree,

Take note that the user's username will be added in the custom form URL, and removing or changing it isn't possible. If you want your form URL slug to change from https://form.jotform.com/LTIMindtree to https://form.jotform.com/LTM, you'll need to update the username of your Jotform account from LTIMindtree to LTM. Changing your Jotform username is easy to do. Let me help you with that:

1. On your Account Settings, click on Edit in the Username section.

2. Enter your new username and click on Save. That's it.

If HIPAA compliance features are enabled in your account, changing usernames is currently not possible. Additionally, changing your username will invalidate All Custom Form URLs that include your old username. We also have a guide about How to Change Your Username that you can check out.

Reach out again if you need any more help.

Hi LTIMindtree,

I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

Let us know if you have any other questions.