Japanese fonts in the PDF are distorted

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    sato_h
    2025年9月19日 7:24に質問
    Furthermore, when I look at the PDF, the Japanese fonts appear distorted. Could there have been a recent change in the PDF creation specifications?
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    Mikhail Jotform Support
    2025年9月19日 10:31に返信

    Hi sato_h,

    Thanks for reaching out to Jotform Support. Can you take a screenshot of the distorted PDF and send it to us? We’ve got a quick guide on how to do that here. Can you also try creating a new PDF document so both the PDF and the form are updated? There are three alternative solutions if the PDF file doesn't change when you update the form:

    The first one is when you make any changes and open the PDF editor:

    1. After you make changes in Form Builder, click on the Downward Arrow icon on the top-left side of the page and select PDF Editor.
    2. Click on the Yes, Proceed button in the window that pops up, and the file will update automatically.

    Japanese fonts in the PDF are distorted Image 1 Screenshot 40 Second, you can always update the PDF file manually. Here’s how to do it:

    1. Click on the Add Element menu on the left side of the page.
    2. Then, click on the Form Fields tab, drag and drop or click on the fields you want to add your PDF document.

    Japanese fonts in the PDF are distorted Image 2 Screenshot 51 And third, you can create the PDF file in a new tab again. The new file will include all the fields on the current form automatically. It's easy to set up. Let's do it:

    1. In the blue navigation bar at the top, click on the New PDF button.
    2. In the windows that opens, choose a layout and that’s it.

    Japanese fonts in the PDF are distorted Image 3 Screenshot 62 Let us know if you need any more help.