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hussamnabil965Asked on July 7, 2025 at 9:20 AM
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Jovito JotForm SupportReplied on July 7, 2025 at 9:26 AM
Hi Hussam,
Currently, once a selection is made in a radio button, there's no way to unselect or clear this anymore. But, to prevent this, instead of using it, you can use a Checkbox. This will allow users to select and unselect the option freely. Let me show you how:
- In Form Builder, go to Configurable List widget and click on Gear icon.
- Go to Fields tab, and click on Checkbox in the Input Type.
Give it a try and let us know how it goes.
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hussamnabil965Replied on July 7, 2025 at 9:44 AM
The checkbox doesn't work with my score field — no result is returned. However, it works correctly when I change it to a radio button
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hussamnabil965Replied on July 7, 2025 at 9:45 AM
how can put value mask Doesn't works as value
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Jovito JotForm SupportReplied on July 7, 2025 at 10:03 AM
Hi Hussam,
Note that when you use the Checkbox option, you will need to re-do your calculation by adding all the fields in the Form Calculation widget for it to work. Check out the screencast below:
As to your other question, it seems that you also asked this question on another thread. You can check out our reply to that here.
Give it a try and let us know how it goes.
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hussamnabil965Replied on July 8, 2025 at 2:10 AM
How can I prevent multiple selections in a single row while still allowing the user to deselect?
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Girish JotForm SupportReplied on July 8, 2025 at 3:12 AM
Hi Hussam,
Thanks for getting back to us. I understand that you're using the checkbox option on the input table. You can deselect the checkboxes on the input table, but there's currently no option to prevent multiple selection of the checkboxes on the input table.
For that, you can use the multiple choice field, where you can prevent multiple selection, while also allowing deselection. Let's walk through the steps to set that up:
- On your Form Builder, click Add Elements on the left side.
- Click the Basic tab and drag and drop the multiple choice field into the form.
- Click the gear icon on the field and click the Surveying tab.
- Enable the Entry limits feature and enter 1 in the maximum section.
Give it a try and let us know if you've got any further questions.