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Jim SattlerAsked on July 6, 2025 at 9:10 PM
I have low vision. Would be great for making presentation. However, I would like to talk to a HUMAN as I am getting a few points.
Jim
330 *** 4***
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Kenneth Enterprise SupportReplied on July 6, 2025 at 9:57 PM
Hello Jim,
Thank you for reaching out to Jotform Support. I understand that you'd like to talk to a live person. We don’t currently offer live phone support. If you have any questions, just reply to this support ticket, or you can create a Help Center thread from the Contact Us page. We’ll be happy to help.
Let us know if there’s anything else we can help you with.
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jesattlerReplied on July 7, 2025 at 11:05 PMOk I paid. Now there has to be a desktop icon or sonewhere I can sign
without all the promotions
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Kenneth Enterprise SupportReplied on July 7, 2025 at 11:56 PM
Hi Jim,
Thanks for getting back to us. Can you explain a bit more about what you're looking to do, so I can get a better idea of how to help you?
- You initially mentioned creating a presentation, and looking at your account, I see that you've made a couple of AI presentations. You can check out our guide on How to Generate a Presentation with AI, and let us know if you have any questions.
- Can you also tell us what you're looking to sign? If you meant creating a Jotform Sign, you can check out our guide on How to Use Jotform Sign.
Once we hear back from you, we'll have additional information that will help us provide a solution.
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jesattlerReplied on July 8, 2025 at 4:55 PMI am having trouble finding the page that allows me to upload
presentations. I keep getting ad pages. I want to get to the page that has
the three boxes to choose from. so I can upload a presentation.
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Andreas JotForm SupportReplied on July 8, 2025 at 5:11 PM
Hi Jim,
Can you explain a bit more about the issue, so I can get a better idea of what's happening? Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.
Once we hear back from you, we'll be able to move forward with a solution.
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jesattlerReplied on July 9, 2025 at 8:45 AMLets try one more time.
1. Is there a link that takes me to my account? Right now I have to
Googpe searh and I come up with pages that don’t help. See screen shots.
2. Is there a link to a login page?
3. How do I get to the page where I can upload a presentation?
4. Where do I find saved presentations?
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Joeni JotForm SupportReplied on July 9, 2025 at 9:35 AM
Hi Jim,
You can go to this link here to login to your account. As for the presentation you want to upload, you can achieve this by creating an AI Agent and upload your Presentation there. Let me show you how:
- On your My Agents page, click on Create Agent in the top-left corner of the screen.
- Next, select the Primary Channel you want for your AI Agent and click on Next. (I used Standalone in this example.)
- On the Create an Agent page, click on Start From Scratch.
- Now, on the Describe the Agent page that opens, enter a description for the AI Agent you want to create or click on a button below it for a predefined one, and then click on Create.
- In AI Agent Builder, click on the Train tab in the blue navigation bar and select the Tools tab on the left side menu.
- Select the Show Presentation option in the Tool Menu, click on the Upload Presentation option, upload your own Presentation from your external device and click on the Continue button.
- Select the Professional option in the How should the AI present your presentation? and click on the Generate button.
- Then, select the Presentation you uploaded in the Dropdown Menu, enter the AI Agent message you want and click on the Save button.
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jesattlerReplied on July 9, 2025 at 11:50 AMYou seem to be sending me to a Creat A Form . I don't want a form.
All I want to do is upload a power point for narration. Is this joing to
take 22 steps. I don't have time.
1.
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Joeni JotForm SupportReplied on July 9, 2025 at 12:09 PM
Hi Jim,
Have you tried logging into your account using the link I shared in my previous response? If not, try log in first, then follow the instructions provided here to upload your presentation to your AI Agent.
If you're encountering any issue, can you send us a screenshot so we can look into it? Let me show you how to post a screenshot to our Help Center:
1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.
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jesattlerReplied on July 9, 2025 at 2:00 PMWent online
See screen shot of first step.
Clicked on link.
Says to type. There is no place to type and no drop down menu.
So I am stuck on step 1.
It was simple in the free trial. three clicks and done.
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Abdul JotForm SupportReplied on July 9, 2025 at 2:10 PM
Hi Jim,
Unfortunately, I could not fully understand this issue. If you can reproduce that error on another browser or device, send us a screencast of what you get. You can then upload it to any online storage service like Google Drive, YouTube, or Box, or use loom.com to record it, then share the video link here in this support ticket.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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jesattlerReplied on July 9, 2025 at 10:55 PMFOLLOWD YOUR STEPS
1. On your *My Agents page* <https: />, click
on *Create Agent* in the top-left corner of the screen.
- SCREEN SHOT 1
1. Next, select the *Primary Channel* you want for your AI Agent and
click on *Next*. (I used *Standalone *in this example.)
SCREEN SHOT2 entered standalone
When I click NEXT
SCREEN SHOT 3 Which did not RESPONDact
PUSHED The Back Arrow
SCREEN SHOT 4
2. On the *Create an Agent page*, click on *Start From Scratch*.
3. Now, on the *Describe the Agent page* that opens, enter a
description for the AI Agent you want to create or click on a
button below
it for a predefined one, and then click on *Create*
*All Boxsz were checked NO CREATE BUTTON *
- *SO Now what??????????*
[image: AI Agent: Unable to upload power point presentation Image 1
Screenshot 30]Once done, you can now upload your own presentation. Let me
show you how:
1. In *AI Agent Builder,* click on the *Train tab* in the blue
navigation bar and select the *Tools tab* on the left side
2.
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Jason JotForm SupportReplied on July 10, 2025 at 12:21 AM
Hi Jim,
Unfortunately, the screenshots you shared weren't posted successfully here. Can you send the screenshot again? We’ve got a guide here that’ll show you how to do that.
Once we hear back from you, we'll be able to help you with this.
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jesattlerReplied on July 10, 2025 at 6:20 AMI got it to work when I typed in Presintation media instead of standalone
Questions
1. Do I have to go through the same process for every presentation?
2; What is this Agent I am creating
Can I type in the same Presentation Media the next time or something else?
3. Where are the presentations saved if I want to find them?
When creating an aGEnt it srrms picky about what I type in. why?
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Joeni JotForm SupportReplied on July 10, 2025 at 7:27 AM
Hi Jim,
To avoid any confusion, I'll answer your questions in order:
- If you have multiple presentation that needs to be uploaded within your AI Agent, you need to repeat the uploading process I've shared here.
- Jotform makes it super easy to create interactive forms, presentations, and even apps without needing to dive into code. If by “presentation media” you're talking about the layout or format you’ve used like embedded forms, slides, or widgets you’re totally free to reuse it next time. Or, if you’re feeling creative, you can switch things up depending on what you want to achieve.
- Keep in mind that, once you upload the presentation in your AI Agent, it will automatically saved the data inside your AI Agent builder. Let me show you how to access it:
- Go to your My Forms dashboard and click on the Dropdown Arrow icon at the upper left side of the panel.
- Select the My Agents option in the App Menu.
- In My Agents panel, locate the AI Agent where you upload your Presentation.
To help us investigate further, could you clarify what's currently happening with the AI Agent? It would be helpful to have a bit more detail about the issue you're experiencing.
Also, if you could share the link to your AI Agent so we can take a closer look and begin troubleshooting.
Give it a try and let us know how it goes.
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jesattlerReplied on July 10, 2025 at 9:15 AMYour ansers were cutoff at number two.
I clicked on the my forms
Then clicked on myagenys which took me back to Myagents
1. WHERE IS THE SAVED PRESENTATION?????
2. WHERE ARE THE PRESENTATIONS IMPORTED UNDER THE FREE TRIAL????
3. In the CREATE AGENT PROCESS YOU MeNTION “PRIMARY CHANNEL” What does
this mean???
4. On this page I typed in Presentation Media for the last upload. Do
I type this again for each upload?????
5. ONCE YOU TELL ME WHERE I FIND AN UPLOADED PRESENTATION.. HOW DO I
EDIT???/
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Joeni JotForm SupportReplied on July 10, 2025 at 9:43 AM
Hi Jim,
You can easily access your saved Presentation in your Train tab. Let me show you how:
- In AI Agent Builder, click on the Train tab and select the Tools tab on the left side menu.
- Select the Show Presentation option in the Tools Menu, click on the Three Dots icon and select the Edit option in the Dropdown Menu.
- Then, you will now edit your saved presentation.
Lastly, you can edit the presentation directly within the Presentation Channel of your AI Agent Builder, or simply update it in the Show Presentation section. Take a look at the screencast below:
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