Unread messages that don’t exist

  • ShteigNSurf
    Asked on September 1, 2024 at 4:48 PM

    it shows three unread forms that were filled. They don’t exist. I even deleted them all and still shows

  • Jeric JotForm Support
    Replied on September 1, 2024 at 5:02 PM

    Hi Nathan,

    Thanks for reaching out to Jotform Support. I see you have multiple forms. Can you provide us with the form URL in question? We have this guide on how to locate the form URL. Also, please take a screenshot of the notification you are referring to so we'll have a better idea of the issue. Check out this guide about how to send a screenshot to our Support Forum.

    Once we hear back from you, we'll be able to help you with this.

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