Unable to integrate with Stripe.

  • onceuponatrinket.sg
    Asked on September 1, 2024 at 4:58 AM

    Already try with 2 browser and mobile one but only spinning but never connected with the stripe.

  • Shirized JotForm Support
    Replied on September 1, 2024 at 8:19 AM

    Hi Meinar,

    Thanks for reaching out to Jotform Support. If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here. Also, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:

    Unable to integrate with Stripe Screenshot 40

    Can you try clearing your browser's cache and form caches to see if the issue persists? Here's how:

    1. On your My Forms page, click on your Avatar/Profile Image icon.

    2. In the window that opens, click on Settings.

    Unable to integrate with Stripe Screenshot 51

    3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.

    Unable to integrate with Stripe Screenshot 62

    Keep us updated and let us know if you need any more help.

Your Answer