Está com problemas para alterar o endereço de e-mail

Mobile Offline
1

Message
impossível trocar o email

Platform
iOS

Appversion
2.12.21

Deviceinfo
User Device: Apple - iPhone - Handset - 26.0

Source
Report

App
Jotform

Hi Guilherme,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But it might take a while until they're available again.

Now, coming back to your question, can you tell me if you're getting error when trying to change your email address? Can you send us a screenshot showing what’s happening? This step-by-step guide shows you how. Also, changing your email address is easy. Let me show you how:

1. Hover your mouse over your Avatar/Profile.

2. Click on your Name beside your Profile.

3. Scroll down, then click Edit under your Email section.

4. Enter your new email address, then click Save.

Keep us updated and let us know if you need any more help.