Upload Gambar Tidak Berhasil

  • Profile Image
    andiahonk64
    Ditanyakan pada tanggal 25 September 2025 pukul 15.00
    Mobile Offline
    1

    Message
    gambar tidak bisa di upload

    Platform
    Android

    Appversion
    2.12.21

    Deviceinfo
    User Device: samsung - SM-A515F - Handset - 13

    Source
    Report

    App
    Jotform

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    Ronald Jotform Support
    Dibalas pada tanggal 25 September 2025 pukul 17.21

    Hi andiahonk64,

    Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you explain a bit more about the issue so I can get a clearer idea of what’s happening? Is the error happening when you try to upload an image in the Form Builder like a logo or an image field, or when someone is filling out the form and tries to upload a picture?

    Whether it’s a screenshot or a screen recording, anything visual you can share will help us out. You can upload to Google Drive or Dropbox and share the link, and Loom works great for video too. Or check our guide on How to Post Screenshots to Our Help Center to send a screenshot.

    As soon as we hear back from you, we can work on getting you a solution for this.

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