How to Create a Task in Jotform Workflows

October 22, 2024

Certain Workflow tasks need to be tracked online and completed offline. Issuing a parking pass to a new employee, for example, is a task that will need to be handled offline but tracked within an overall onboarding workflow. Add a task element to ensure all offline tasks are tracked and completed in one workflow. 

  1. Open the Workflow Elements menu and click Task.
Showing the "Task" field on the Workflow Builder
  1. Drag and drop the task into your Workflow Builder. Then click Complete Settings.
  1. Name your task and provide a description.
Title and Descriptions fields on Jotform Workflow Builder
  1. Then designate an Assignee. Note that this is a required field and your task will not be complete if you don’t designate an assignee.
Adding assignees to a task on Jotform Workflow Builder

Click the Form Fields dropdown to automatically assign the task to the email in your original form.

Form Fields option on the Task Properties on Jotform Workflow Builder

Now that you have created a task, let’s check out how to customize it and send task notifications. 

How to Customize your Task

  1. If you want to further customize your task, click Customize.
The Customize option in Task Properties on Jotform Workflow Builder
  1. From there, you can add any questions associated with the task, and add a header or a thank you page.
Question types on Jotform Workflow Builder
  1. You can even customize your task notification emails! Toggle the switch to enable and disable notification emails. Then click edit to customize your notification email.
Options to activiate and edit notification emails on Jotform Workflow Builder
  1. Customize like any other Jotform notification email. Click Save when you’re done.
Save email option on Jotform Workflow Builder

How did creating your first task work out? Let us know in the comments!

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