Remove the PayPal option

  • trelinksteams
    Demandé le 13 septembre 2023 à 14:56

    je veux supprimer la case de remplir les informations de la carte bancaire de mes clients

    Jotform Thread 5532992 Screenshot
  • Carrissa Jotform Support
    Répondu le 13 septembre 2023 à 21:57

    Hi trelinks,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    For better understanding, can you confirm if the PayPal button is the one you want to remove? If yes, you can disable the “Show PayPal” option. Here's how:

    • Click on the Payment field
    • Click the Wand Icon to open the settings of the PayPal
    • Click on “Show PayPal” to disable it

    Remove the PayPal option Image 1 Screenshot 20

    Give it a try and let us know if you need any other help.