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TTanya Tiberi
Bonjour jaimerais réinitialiser mon mot de passe mais j'en suis incapable. Toute demande envoyé à mon e-mail m'amène a la connection.
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Jeric_THi Tanya,
Thanks for reaching out to Jotform Support. Our French support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you try a different browser when resetting your account password?
Give it a try and let us know how it goes.