Formulaire de signalement d'une éventuelle escroquerie

Bonjour,

Je pense être victime d'une anarque via le site leboncoin.fr

Pensez-vous que c'est le cas, car il me demande les 8 chiffres de ma carte bancaire

Bonjour Mattew,

Merci pour votre message. Je n'ai pas d'information spécifique concernant ce type de demande sur le site leboncoin.fr dans notre base de connaissances. Cependant, en général, il est fortement déconseillé de communiquer les chiffres de votre carte bancaire à des inconnus ou sur des sites non sécurisés, car cela peut être un signe de tentative d'arnaque.

Si vous avez des doutes, il est préférable de ne pas fournir ces informations et de vérifier directement auprès de votre banque ou des autorités compétentes.

Si vous avez d'autres questions concernant Jotform, n'hésitez pas à me les poser.

Une personne pourrait vérifier le form ?

Bonjour Mattew,

Je n'ai malheureusement pas la possibilité de vérifier ou contrôler directement un formulaire pour détecter une fraude ou une activité suspecte.

Si vous avez des inquiétudes concernant un formulaire spécifique, je vous recommande de ne pas fournir d'informations sensibles et de rester vigilant.

Hi Mattew,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've gone ahead and reached out to our relevant team about this. We’ll get back to you as soon as we get an update from them.

Hi Mattew,

Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature.

If you intend to report or have reported this matter to law enforcement, and they open an investigation, and send us an official demand for information on this case, or if we receive a subpoena in connection with a court case regarding this matter, we'll be happy to provide it to them.

Feel free to reach out again if you have any questions or if we can help you in any other way.