Restauration de l'historique d'un formulaire

Bonjour,

J'ai modifié un formulaire et supprimé des questions. Mais par après je me suis rendue compte que j'avais donc aussi supprimé les données des anciennes soumission. J'aimerai les récupérée mais quand je vais dans l'historique pour restaurer ça me met ce message :Pouvez-vous me dire comment faire pour récupérer les données d'avant mes modifications ?

Bien à vous,

Merci

Hi Museobus,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question,If you have deleted a field in your form, you will need to restore that field first in the Form Builder. Only after restoring the field in the form can you recover the associated data from the submission table.

Restoring data directly from the submission table without the field existing in the form will not be possible. You can use the Revision History feature that lets you revert your form back to an older version you select. Let me show you how to use it:

1. In Form Builder, click on the Circular Arrow icon at the top middle of the page to open the Revision History menu.
2. In the menu on the right side of the page, select the version you want to restore the form to. 
3. Now, just click on Revert next to the version you select, and then close the Revision History menu in the top right corner.

Give it a try and let us know if you need any help.

Bonjour,

Je n'arrive pas a cliquer sur l'historique en vert en dessous du titre de mon formulaire , je n'ai pas non plus la proposition de restauration dans la flèche "plus" à droite du formulaire....

Hi Museobus,

To access the form Revision History, you need to open it in Form Builder, and then you can click on the green circle arrow below the form Title, and the Revision History opens on the right side, as shown below:

Nevertheless, I see that you deleted your forms, and they actually have no submissions. To recover a previous version of them, you might want to restore the forms. Let me show you how to do it:

1. In My Workspace, In the left panel, scroll down and click on Corbeille.
2. Click on the assets Type menu below the main blue navigation bar, and select Formulaires.
3. Move your pointer over the form to be restored, and click on Restaurer.

Once done, you will be able to restore the previous versions of your form from your workspace.

Give it a try and let us know how it's going.