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Parnass CityDemandé le 28 mars 2025 à 05:31
Bonjour, j'essaie de me connecter à mon compte contact@parnasscity.com mais j'ai un message d'erreur "too many requests"
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Mark Alan Jotform SupportRépondu le 28 mars 2025 à 06:37
Hi Parnass City,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now getting back to your question, “Too many requests” error means, you've sent too many requests, or login attempts in a short period of time. Triggering our system's rate-limiting mechanism. To address this, you can wait and retry, check response headers for retry times, or optimize your request. I've gone ahead and flushed your login attempts, you should be able to log in now. But before that, I highly recommend you to clear your browser's caches first.
Reach out again if you have any other questions.
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