Comment annuler mon abonnement ?

Je souhaiterais me desinscrire

Hi apecaux,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I don't see any subscription to cancel on your account. If you're trying to cancel a subscription for another account, let me show you how to do it:

1. On your My Workspace page, hover your mouse over your Profile Image/Avatar icon, and click on it.

2. In the window that opens, click on Settings.

3. Go to the Billing tab.

4. Click on Change Plan.

5. Click on the Starter (Free) Plan.

Then, you'll see a pop-up window with some extra information about the downgrade. Just follow those instructions to continue with canceling your plan.

Let us know if you need any more help.