Ligne qui ont disparu

Bonjour,

mercredi 3 lignes dans Jotform sont apparues vides. Je l'ai donc supprimé en pensant qu'un de mes collaborateur avait du faire une erreur.

Or ce matin, je m'aperçoitr qu'il me manque au moins une ligne d'un client. Elle n'est nul part y compris dans la poubelle.

Comment retrouver ce formulaire s'il vous plait?

Hi sttropez,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you are missing a submission in your Jotform table and can't find it even in the trash. Can you send the link to the missing submission to your inbox? Let me show you how:

1. In your Form Builder, click the arrow icon beside your Form Builder text.
2. In the dropdown, click the Inbox. You will then be redirected to the Inbox page.
3. In the Inbox, search and select the email of the submission that is not showing on your Jotform table.
4. Once selected, copy the URL in the address bar and send it to us.

Once we hear back from you, we'll be able to move forward with a solution.

Bonjour Jefferson,

Merci pour ces copies d'écran. En faisant ça j'ai retrouvé les formulaires dans la poubelle!

Parfait j'ai restoré

Merci

Bon week end