Customer Satisfaction Survey Form Template

Customer Satisfaction Survey Form

About this template

A Customer Satisfaction Survey is used to get to know a business’s customers or clients. With an online Customer Satisfaction Survey collecting customer feedback for your product/service and customer service, you can see what you’re doing well and what you need to improve to better retain your customers. Just customize the form template to match your needs, embed the form in your website, or share it directly with clients using a link, and wait for responses to show up in your Jotform account. You can view or manage responses on any device, letting you and your team review submissions in real-time — even on the go with our free Jotform Mobile Forms app.

No matter what industry you’re in, you can simply drag and drop to customize this Satisfaction Survey template! Add extra questions, include a file upload field to receive screenshots or documents, or change the template colors to match your branding. If you’d like to send survey results directly to other accounts too, like Google Sheets, Salesforce (also available on Salesforce AppExchange), Airtable, Trello, Slack, and more, do it automatically with 100+ free form integrations. Customer or client feedback is invaluable when figuring out how to move a business forward — so seamlessly collect and review feedback online with our free Customer Satisfaction Survey. You can also get started to create your own survey from scratch!

This customer satisfaction survey has a total of 3 different form fields, such as;