Customer Satisfaction Evaluation Forms
150 Templates
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Customer Churn Survey
About this template
A customer churn survey is a questionnaire used by customer service representatives to assess the reasons why customers leave services or stop using products. Whether you’re a customer service representative at a telecommunications company, a medical practice, or a restaurant, use this free Customer Churn Survey to assess how to keep your customers from leaving. Learn what the main reason was behind their leave and ask them to rate you overall.
Just customize the form fields to match your business, embed the form on your website, and you’re ready to go! And if you’d like to send collected responses to your other accounts — such as Google Drive, Dropbox, or Box — do it automatically with Jotform’s 100+ free integrations. Get the information you need with a free Customer Churn Survey — build and share it in minutes.
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