Voitteko palauttaa dataa joka aiemmin oli tililläni?

Hei.

Minulla oli aiemmin Jotform käytössäni ja ehdin käyttää sitä hetken aikaa. Voitteko palauttaa dataa joka aiemmin oli tililläni?

Hi Tievahti,

Thanks for reaching out to Jotform Support. Unfortunately, our Finnish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Finnish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tried to check your other account, but I'm unable to find it. Can you try to share your account email address so we can have a look at it?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hei.

Kiitos kääntäjä käy hyvin.

Minulla oli siis aiemmin tili tällä samalla sähköpostiosoitteella (kehitys@tievahti.fi) mutta se on poistettu omasta toimesta. :)

Hello Tievahti,

Thanks for reaching out to Jotform Support. If you deleted your Jotform account, the data from that account can only be restored within 30 days of the deletion. After that, the account and all its data are permanently deleted and can’t be recovered. If it’s been less than 30 days, we might still be able to help you restore it. Let me know if you’re within that time frame, and we’ll take a look!

Let us know if you have any other questions.

Hei.

Kiitos nopeasta vastauksesta.

Siitä on yli 30 päivää. Mutta ei se mitään, en olettanutkaan että saisin vanhoja tietojani takaisin koska poistin itse tilini...Mutta aina kannattaa yrittää :D

Kiitos huolenpidosta. Olen autettu, hyvää jatkoa teille. :)

Hi Tievahti,

Unfortunately, it is not possible to recover an account that has been deleted for more than 30 days, as my colleague advised you. Do you have any form URL related to a deleted account?

Let us know if there's anything else we can help you with.

Kiitos avustanne. Voitte sulkea tiketin.