Dificuldades para acessar e editar formulários no aplicativo

Mobile Offline
1

Message
Muitas dificuldades em acessar o aplicativo, inserir e editar formulários.

Platform
Android

Appversion
2.12.27

Deviceinfo
User Device: ZTE - Z2357N - Handset - 13

Source
Report

App
Jotform

Hi validarmps,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you share with us which specific part of the app is not working as expected, whether it's opening forms, editing fields, or saving changes? Also try restarting your device, checking your internet connection, and clearing the app cache in App Settings. If the issue continues, try reinstalling the app.

Once we hear back from you, we can help you sort this out.