Multiple Choice field not working on offline forms.

Mobile Offline
1

Message
Los formularios offline están fallando. específicamente en las preguntas de selección multiple,no deja elegir ninguna opción y esto no permite el envío del formulario. se elimimó caché, se reinicio la aplicación, el dispositivo, se revisó que estuviera sincronizados, habilitado, que la pregunta permita respuestas y el problema persiste

Platform
Android

Appversion
2.12.26

Deviceinfo
User Device: samsung - SM-X110 - Tablet - 15

Source
Report

App
Jotform

Hi EPI_MX,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you try uninstalling then reinstalling the app? I've also cleared your forms' cache to refresh your forms and account as a precaution. If the issue still persists, can you share the link of the form/s in question so I can test it out on our end?

Give it a try and let us know how it goes.