estamos sin espacio, no podemos cargar formularios

Tengo aproximadamente 10 envíos en total, no suman 10 GB, por favor ayuda para liberar espacio.

Ya limpié el caché.

1 vez a la semana debo solicitar esto mismo.

Hi Anyely,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanis, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ve recalculated your account’s monthly and total usage limits. I can see that your account’s storage space is around 7 GB out of the 10 GB limit. You can consider checking the following forms with file uploads if you’d like to free up some storage space:

• Certificación parte 2: Propiedad has 48 uploads.
• Levantamiento inicial 2025 has 135 uploads.
• Limpieza y lavanderia has 2875 uploads.

Looking for more info? Our guide on How to Delete Form Submission Data has more details. To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Reach out again if you have any questions or if we can help you in any other way.