Cancelar suscripción de pago

Mobile Offline
1

Message
quiero cancelar la suscripción de pago

Platform
Android

Appversion
2.12.21

Deviceinfo
User Device: samsung - SM-S908U - Handset - 14

Source
Report

App
Jotform

Hi Eli,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked our system and saw that you purchased your subscription through the Google Play Store. Subscriptions bought there follow Google Play's refund policies. To request a refund, check out their refund process here.

Reach out again if you have any other questions.